Santiago of Chile
April 17th, 2009
Metro of Santiago Corporation:

I am writing to express my dissatisfaction with your transportation system, because all mornings, when I try to get a bus to go to the University It makes me, almost impossible to use the subway of our city. Therefore, I am wondering if you could introduce an improvement about this disgusting problem.
I really think, this is a lack of respect for everybody who use frecuently the subway because every morning this service is full of people who want to get on time at their destination places, however, it is difficult to them to achieve their proposes when they have to wait for a long time in order to get on a bus. And in the case people can get on a bus, they have to travel as poor animal squashed together.
In fact, I am competely fed up with this situation and I think that you have to improve many things in this service because is your responsibility as corporation.

I hope this matter will not be treated lightly.